Chat Helpdesk

Customer care, chat bots, helpdesk & hotline via WhatsApp, Facebook, Live chat, Telegram, Instagram, Viber, VKontakte & SMS.

Your operators support customers via one WhatsApp (and other messengers) account!

Teamwork of up to 500 distributed operators and administrator is supported.

Chat bots and macros

Bots – are programs of automatic answers to clients requests.

Customer info-system, testing of vacancy candidates, questionnaires, finding nearest object by geo-location, user balance info, cargo location and more.

Macros allow to automate messages processing inside our service Chat Helpdesk.

Filters by keywords (bank cards numbers, spam, abuse), clients routing to specified groups of operators taking into account their utilisation and more.

Use cases

Booking via WhatsApp

Beauty shops, e-commerce, service stations, taxi stations, medical clinics, fitness centers and so on.

Buying advice via WhatsApp

Help from shop assistant on shopping for goods or services.

Customer care via WhatsApp

Engineering, computer, logistic, insurance and other support and care of clients via WhatsApp and more.

Notifications via WhatsApp

Interactive notifications in messengers about goods delivery or anything else. Pictures sending is supported.

Buying advice via WhatsApp

Help from shop assistant on shopping for goods or services.

Our clients


Register now to try the service for free!

WhatsApp, Viber, Telegram, VKontakte, Facebook €75 per month

Live chat, SMS€30 per month

1 additional operator (administrator is free)€30 per month

Messaging using API €3 per 1000 msgs

Start from just
per month!

Chat Helpdesk features

Mobile app - just start our Telegram-bot C2d_bot.

Custom chat bots and macros for automation.

API for integration with your systems. See manual.

Personal autoanswer to client.

Analitics on time of reaction and time of processing client's request.

Widget on site with messengers and live chat.

Support of your current messenger accounts.

Smart templates for quick answers.

Client menu (like IVR).

Try now for free!


Text WhatsApp or Viber to number +7 921 763-96-03 or text to Telegram ChatDemo_bot or to Facebook page.


Register on the site.


In New chats section you will see your message. Click Begin chat and answer the message.

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