Sales in chats
Use chatbots, sales funnels, and artificial intelligence to increase sales in chats and messengers.

Chat Center Automation for Banks and Financial Organizations
Companies with a lot of customers are constantly searching for ways of process optimization. This article describes how to improve communication with customers – why a chat center is more profitable than a telephone, how to set up authentication via messengers, and why official WhatsApp is necessary.
Published:08.08.2023
Reading time: 5 minutes

Chatbots on Telegram and WhatsApp for real estate sales: The case of IDM and Chat2Desk
Donskoy, a Rostov-on-Don cottage village developer, contacted the IDM (Indigo Digital&Marketing) agency to get leads from a dormant customer database. In this case we will explain, step by step, how IDM managed to implement a sales funnel on Telegram and WhatsApp to wake up inactive customers. All this was achieved using chatbots, one of the most efficient tools of Chat2Desk.
Published:28.06.2023
Reading time: 7 minutes

How to Create an Automatic Funnel in a Messenger with a 35 % Conversion. Townsend and MAED Case
How to start webinar funnels in messengers, warm up customers, and reach a 35 % conversion? Read on to learn how messenger marketing specialists from the Townsend digital agency manage to regularly attract potential students to webinars and collect applications for studying at the online university.
Published:13.02.2023
Reading time: 8 минут

How to Attract Customers to WhatsApp Using Links and QR Codes
Powerful functions of WhatsApp Business API will not work on their own. In order to prevent this tool from useless idling, it is important that customers are familiarized with the new communication channel. This Article proposes seven ways of how to transfer requests to online space and to forget about such an issue as lost customers.
Published:26.11.2020
Reading time: 7 minutes

Artificial Intelligence for Business: Myths and Reality
"Computers take over the world", "Virtual mind steals workplaces"... Artificial intelligence is not yet a fully understandable technology, and therefore it gives rise to a lot of myths and speculations. So, before implementing AI in your business (or even evaluating its capabilities), you should figure out the truth yourself.
Published:30.04.2020
Reading time: 5 minutes

7 ways to increase sales via messengers
Higher profits do not always depend on a higher number of orders. Chances are, you have enough of them now, but the managers process them poorly. We will show how to improve the situation with the help of messengers.
Published:27.04.2020
Reading time: 9 minutes

How a healthy food delivery service has expanded sales funnel, increased conversion rates and increased customer base
Which is better for business: call centre or chat centre? We have prepared a case study for Grow Food, which will help you make the right choice. Learn what problem the sales department and helpdesk of a popular service encountered and what solution Chat2Desk team offered.
Published:09.04.2020
Reading time: 5 minutes

Why a chat widget is a must-have for your website
"Leave a phone number and we'll call you back," we see this phrase on every other site. But here is a problem: clients don't call anymore, they text. It's time to follow them and install a chat widget.
Published:01.10.2019
Reading time: 5 minutes

What’s a messenger funnel and how does it operate
Instead of doing the same routine over and over again, a marketer can automate the process and go eat a bagel.
Published:04.06.2019
Reading time: 5 minutes

Automated chat center in banking
Having an account blocked by a bank while being on vacation is hardly anybody’s dream holiday. So in case it happens it’s nice to be able to solve the problem remotely.
Published:27.05.2019
Reading time: 6 minutes