Hi! We are
Chat2Desk

We connect people and business via messengers
Chat2Desk: 6 years in the
omnichannel market
and we won't stop there
2014
  • Start of working with WhatsApp™ and Viber™
2015
  • Start of working on Chat2Desk.com
  • X5 Retail Group and Beeline test the service
2016
  • Our first partners: Mexico, South Africa and Kazakhstan
  • Corporate on-premise solution is launched
2017
  • 150 partners around the world
  • Building of the sales funnels
  • First CRM integrations
2018
  • First retreat held in Mexico City
  • Implementation of the global round-the-clock tech support
2019
  • Moscow office is opened
  • 100-million-processed-messages mark is reached
  • Mobile app is launched
2020
Map of our partners
50+
employees in the main office
300+
partners around the world
1300+
customers around the world
The latest news in our Blog
System updates, cases and articles
How messengers can help to upgrade a sales funnel

The term "sales funnel" has been invented by Elias St. Elmo Lewis. Little did he knew that 100 years later the messengers will fit perfectly into his concept. We do know that, and so we present you some ideas for increasing the conversion.

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Top 10 useful Chat2Desk features

If you think that the functionality of a chat center is limited to receiving messages from clients and responding to them, you miss tons of opportunities. Here are some tips on what Chat2Desk features you should consider using and why.

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