SaaS vs Enterprise
SaaS
The system runs on shared servers of Chat2Desk infrastructure
- Internet-providers and technical characteristics of servers is regulated by Chat2Desk
- White Label under Chat2Desk brand
- Personalized customization is limited by Chat2Desk roadmap
- Data protection is provided by Chat2Desk
Enterprise
The system is deployed on your own servers
- Technical characteristics of servers are limited by your infrastructure only
- White Label Under your brand
- Customization doesn’t depend on Chat2Desk
- Data protection depends on your infrastructure
Benefits of Enterprise
Personal data is placed in a local network with no external access
You do not depend on intermediaries, providers and other hubs on a data path
Modify your own software to meet your requirements
Integrations
Connect Chat2Desk to any software inside your infrastructure
-
Active Directory -
Power BI -
Salesforce - and other
Customize with no limits
Customize with no limits
- Unlimited functionality customization
- Integrations with any external software and CRM systems
- Changes in Chat2Desk interface
- Your own website widget design
- White Label
Infrastructure requirements
Infrastructure requirements
- Physical or virtual servers to scale up the infrustructure
- Developers from both sides to deploy the service
- Software: we use universal solutions compatible with any software
- No problem if you have no developers or infrastructure — we will help to deploy servers
Pricing
Pricing
Enterprise — CapEx
Corporate solution is CapEx: the investment becomes more profitable than SaaS in 2–3 years.
Any questions?
Request a free consultation with a Chat2Desk expert
- Dive into a 7-day free trial
- Get an in-depth product tour and explore the chat center's features
- Discuss a customized solution tailored to your needs
- Learn how to effectively use broadcasts and chatbots
- Discover the secrets of messenger marketing
- Get assistance for your team to transition and adapt to our platform
Or contact us: +7 (812) 214-01-26
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