Chat2Desk Enterprise

Corporate solution: chat center inside your infrastructure

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Advantages of Enterprise over Cloud solution

SaaS vs Enterprise

SaaS
The system runs on shared servers of Chat2Desk infrastructure
  • Internet-providers and technical characteristics of servers is regulated by Chat2Desk
  • White Label under Chat2Desk brand
  • Personalized customization is limited by Chat2Desk roadmap
  • Data protection is provided by Chat2Desk
Enterprise
The system is deployed on your own servers
  • Technical characteristics of servers are limited by your infrastructure only
  • White Label Under your brand
  • Customization doesn’t depend on Chat2Desk
  • Data protection depends on your infrastructure
SaaS
The system runs on shared servers of Chat2Desk infrastructure
  • Internet-providers and technical characteristics of servers is regulated by Chat2Desk
  • White Label under Chat2Desk brand
  • Personalized customization is limited by Chat2Desk roadmap
  • Data protection is provided
    by Chat2Desk
Enterprise
The system is deployed
on your own servers
  • Technical characteristics of servers
    are limited by your
    infrastructure only
  • White Label Under your brand
  • Customization doesn’t depend
    on Chat2Desk
  • Data protection depends on your infrastructure

How it works

Your clients
Messengers' servers
Physical or virtual servers
Application web server
Databases
Your operators

Benefits of Enterprise

Personal data
Personal data is placed in a local net with no external access
Speed and stability
You do not depend on intermediaries, providers and other hubs on a data path
Customization
Modify your own software to meet your requirements

Integrations

Connect Chat2Desk to any software inside your infrastructure
1 °C: Enterprise
Active Directory
Power BI

Customize with no limits

  • Unlimited functionality customization
  • Integrations with any external software and CRM systems
  • Changes in Chat2Desk interface
  • Your own website widget design
Infrastructure requirements

Infrastructure requirements

  • Physical or virtual servers to scale up the infrustructure
  • Developers from both sides to deploy the service
  • Software: we use universal solutions compatible with any software
  • No problem if you have no developers or infrastructure — we will help to deploy servers

How much does it cost

Enterprise — CapEx
Corporate solution is CapEx: the investment becomes more profitable than SaaS in 3–5 years
  • Enterprise
  • SaaS
Cost comparison of Enterprise and Cloud solution for a large corporation Cost comparison of Enterprise and Cloud solution for a large corporation