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Chatbots for business

How to use chatbots in business to reduce costs? Chatbots for WhatsApp™, Viber™, Telegram™. Bot constructors instead of programming.
How to Automate HR Processes by Using Messengers
How to Automate HR Processes by Using Messengers
Advanced technologies would simplify staff recruitment in the next five years. It was stated by 81% of respondents in a study conducted by Kelly Services in 2015. The forecast has turned out to be correct. However, some companies prefer the old-fashioned way in 2020. They call their applicants and offer paper questionnaires. Chat2Desk has conducted its own study to understand how automation is going to help HR Departments in the coming years.
Reading time 11 minutes
How messengers can help to upgrade a sales funnel
How messengers can help to upgrade a sales funnel
The term "sales funnel" has been invented by Elias St. Elmo Lewis. Little did he knew that 100 years later the messengers will fit perfectly into his concept. We do know that, and so we present you some ideas for increasing the conversion.
Reading time 5 minutes
Top 10 useful Chat2Desk features
Top 10 useful Chat2Desk features
If you think that the functionality of a chat center is limited to receiving messages from clients and responding to them, you miss tons of opportunities. Here are some tips on what Chat2Desk features you should consider using and why.
Reading time 9 minutes
A single chatbot for all messengers. Advantages of omnichannel for business process automation
A single chatbot for all messengers. Advantages of omnichannel for business process automation
Omnichannel and chatbots are made for each other. Combined, they provide clients with what they expects from communicating with the brand: comfort and efficiency. Let's find out why business needs it and how to make your chatbot work.
Reading time 6 minutes
Chat-bot: 5 tips for cost savings
Chat-bot: 5 tips for cost savings
Unlike operators, chat bots don't eat lunches, get sick or go on vacation. But they should be used not only for the sake of convenience. According to Chatbots Magazine, bots save up to 30% of service costs.
Reading time 6 minutes
Chat bots: three automation levels at Chat2Desk
Chat bots: three automation levels at Chat2Desk
Programs can consult clients and sell goods not worse than real people. Optimize your workflow and process more request with less employees. Chat2Desk reveals 3 ways to automate client communication.
Reading time 4 minutes
Automated chat center in banking
Automated chat center in banking
Having an account blocked by a bank while being on vacation is hardly anybody’s dream holiday. So in case it happens it’s nice to be able to solve the problem remotely.
Reading time 794
5 reasons to integrate AI to messengers
5 reasons to integrate AI to messengers
A perfect help desk officer works round-the-clock, learns from his experience and can do without a paycheck. Chat2Desk found a fitting hard worker and is ready to implement it to your business. Get artificial intelligence to process the requests your clients send you.
Reading time 5 minutes
Why instant messaging is essential for your contact center
Why instant messaging is essential for your contact center
According to Forbes, only 50% of small businesses overcome a five-years milestone. The rest inevitably fails. Entrepreneurs must adjust to what client needs if they want to succeed.
Reading time 4 minutes
How messengers solved the abandoned cart problem
How messengers solved the abandoned cart problem
Three fourths of internet customers leave products in the cart and never finish the payment*. Clients leave the website, shops lose the profit. We renewed e-commerce concept and solved the abandoned cart problem by synchronizing product catalog with messengers. Let us walk you through each step.
Reading time 5 minutes