Chat2Desk blog

Chat2Desk features that came out in June 2023.

Chat2Desk features that came out in May 2023.

Essential Chat2Desk features introduced in February 2023.

How to start webinar funnels in messengers, warm up customers, and reach a 35 % conversion? Read on to learn how messenger marketing specialists from the Townsend digital agency manage to regularly attract potential students to webinars and collect applications for studying at the online university.

Essential Chat2Desk features introduced in January 2023.

Essential Chat2Desk features introduced in December 2022.

Business has enemies. They are competitors, hackers, or company’s own employees. Every company risks its data and its customers’ data. How to use Chat2Desk to avoid future conflicts and summons? Let us figure it out.

There are two product use models offered by software developers to business. They are clouds and On-Premise. It is believed that clouds are simpler and cheaper, therefore preferred by small companies, while On-Premise or Enterprise is more suitable for large governmental organizations and banks. But is it true? Let us try to figure it out.

One of the key advantages of WhatsApp Business API is the ability to start a conversation with a client. This is done via HSM templates. This article will tell what these are, how to create them and how to send them to your client.

If you use Bitrix24 and plan to communicate with your customers via messenger, then this article is for you. We'll talk about integration of chat centre and CRM system. Such a combination integrates the strengths of Chat2Desk and Bitrix24 to form a convenient tool for business. What does it mean? Read on.