Chat2Desk blog

Read our news and articles about chats and messengers. Learn how to use them in business to increase sales and reduce costs.

Chat2Desk updates: May 2026

Message reactions, a new WhatsApp identification system, and more: see what's new in Chat2Desk's May release.

Published: 23.06.2026

Reading time: 2 minutes

News

Chat2Desk updates: April 2026

Call recording and transcription, default outbound numbers, broadcast balance checks, stories for Telegram and WhatsApp, and WhatsApp catalog product messages: see what’s new in Chat2Desk’s April release.

Published: 28.05.2026

Reading time: 4 minutes

News

Chat2Desk Updates: March 2026

SIP lines in telephony, chat status filters in broadcasts, auto-assignment preview, response time analytics, Telegram read status control, and Public API updates: here’s what changed in Chat2Desk this March.

Published: 28.05.2026

Reading time: 5 minutes

News

Chat2Desk updates: February 2026

Telephony updates, dialog analytics, and monthly packages: see what’s new in Chat2Desk’s February release.

Published: 27.05.2026

Reading time: 6 minutes

News

Chat2Desk Updates: January 2026

Telegram dialog initiation by username and ID, new API events, and more: see what’s new in Chat2Desk’s January release.

Published: 27.05.2026

Reading time: 4 minutes

News

How WhatsApp's Marketing Messages Lite API Cuts Costs and Boosts Campaign Performance

WhatsApp представил новый инструмент — Marketing Messages Lite API (MM Lite API). Рассказываем, как он помогает компаниям сократить расходы на рассылки в WhatsApp и сделать их эффективнее.

Published: 16.01.2026

Reading time: 8 minutes

Chat2Desk updates: November 2025

What’s new in Chat2Desk, November 2025: automatic messenger onboarding, pinned chat messages, detailed active conversation analytics, balance alerts, and Gupshup-based onboarding for WhatsApp Business API.

Published: 15.01.2026

Reading time: 6 minutes