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Articles about chats and messengers

Read how chats and messengers can help your business.
Why instant messaging is essential for your contact center
Why instant messaging is essential for your contact center
According to Forbes, only 50% of small businesses overcome a five-years milestone. The rest inevitably fails. Entrepreneurs must adjust to what client needs if they want to succeed.
Published:08.04.2019
Reading time: 4 minutes
New Ways to Grow Client’s Loyalty: Creating Help Desk in Messengers
New Ways to Grow Client’s Loyalty: Creating Help Desk in Messengers
The standard Help Desk associates with the IT Department. Chat2Desk extends the meaning of the term. Instant messengers allow now to use Help Desk service to solve any customer’s problem.
Published:17.12.2018
Reading time: 4 minutes