Artificial intelligence

Use artificial intelligence to communicate with clients in chats and control chatbots

Artificial Intelligence for Business: Myths and Reality
Dilara Mamedova on 30.04.2020

"Computers take over the world", "Virtual mind steals workplaces"... Artificial intelligence is not yet a fully understandable technology, and therefore it gives rise to a lot of myths and speculations. So, before implementing AI in your business (or even evaluating its capabilities), you should figure out the truth yourself.

5 reasons why artificial intelligence is the future of contact centers
Dilara Mamedova on 11.12.2019

Experts of Gartner consulting company predict that by 2020 85% of customer interactions with companies will be automated. The virtual assistant guarantees efficiency, convenience and reliability. We present five reasons why the future of contact centers is directly related to AI.

5 reasons to integrate AI to messengers
Dilara Mamedova on 27.05.2019

A perfect help desk officer works round-the-clock, learns from his experience and can do without a paycheck. Chat2Desk found a fitting hard worker and is ready to implement it to your business. Get artificial intelligence to process the requests your clients send you.