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Artificial intelligence

Use artificial intelligence to communicate with clients in chats and control chatbots
Artificial Intelligence for Business: Myths and Reality
Artificial Intelligence for Business: Myths and Reality
"Computers take over the world", "Virtual mind steals workplaces"... Artificial intelligence is not yet a fully understandable technology, and therefore it gives rise to a lot of myths and speculations. So, before implementing AI in your business (or even evaluating its capabilities), you should figure out the truth yourself.
Reading time 5 minutes
5 reasons why artificial intelligence is the future of contact centers
5 reasons why artificial intelligence is the future of contact centers
Experts of Gartner consulting company predict that by 2020 85% of customer interactions with companies will be automated. The virtual assistant guarantees efficiency, convenience and reliability. We present five reasons why the future of contact centers is directly related to AI.
Reading time 5 minutes
5 reasons to integrate AI to messengers
5 reasons to integrate AI to messengers
A perfect help desk officer works round-the-clock, learns from his experience and can do without a paycheck. Chat2Desk found a fitting hard worker and is ready to implement it to your business. Get artificial intelligence to process the requests your clients send you.
Reading time 5 minutes