Firefox
Pop-up notifications
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Go to Firefox. Erase the contents of the address bar and type about:config. Press Enter.
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In the window that appears, click Accept the Risk and Continue.
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In the search box, type webnotifications. In the notifications list that appears, select the following three:
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dom.webnotifications.enabled — > true
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dom.webnotifications.requireinteraction.enabled — > true
- dom.webnotifications.requireinteraction — > true
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Go to your personal Chat2Desk account.
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In the corner of the address bar, click on the lock icon. In the window that appears, click on the pointer to the right.
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Click More Information.
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The Page Information window opens. Click Permissions > Send Notifications.
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Uncheck the Use Default option.
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Check the Allow box.
- Refresh the page for the new settings to take effect.
Sound notifications
- Go to Firefox.
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Click the list icon in the upper right corner. Select the Options subsection.
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In the window that opens, select Privacy & Security > Autoplay.
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Select Allow Audio and Vdeo defaulft for all websites.
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Click Save Changes.
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Reload the page for the new settings to take effect.