Shortcuts
- Knowledge base
- Working with chats
- Common questions
- Shortcuts
Shift+Tab - switch between chats;
Enter - send a message;
Shift+Enter - line break when typing message text;
Shift+click on chat - take the chat from the New Chats section;
Alt+M - leave a comment in the current chat;
Alt+C - close the chat;
Alt+number - call macro;
Alt+ B – open a client card;
Ctrl+ Q – assign chat;
Escape – close the modal window.
Related articles
Common questions
- What is a request in chat?
- How to get a chat to work?
- How to finish the chat?
- How to continue my chat with a client?
- How to find the right message in a chat?
- How to understand that the client waits too long for an answer?
- Is it possible to send messages to a closed chat?
- How to know the client’s number in Telegram and Facebook* Messenger?
- How to leave a message for other operators in a chat room?
- How to make a chat unread?
- How to transfer a chat to another operator?
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