In the section Settings-Operators administrator can add new operators and supervisors.
Here you can:
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Delete accounts of users, who don’t use Chat2Desk anymore. Their chats will be closed and become available to other operators to accept.
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Edit roles. For example, make operator a supervisor and the other way around.
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View operator’s status and last seen time
After adding operator or superviser a new user gets letter with login and password of the account.
After registration the user receives e-mail confirmation code.