Telegram communication broadcast


When the broadcast is enabled in Telegram, client and operator messages are displayed in a live group chat. You can add to the chat all interested employees who need to control the work of the chat center.

In the section Settings > General > Broadcasting to Telegram, you can find it:

  • Broadcast status (enabled/disabled);
  • the name of the bot running the broadcast;
  • a link to the group used for the broadcast.

To connect the service, contact us via the widget.

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