Important features of integration with amoCRM

After connecting to amoCRM, customers will receive the auto-reply and self-service menu configured in Chat2Desk under Settings > General > Greetings, Settings > Self-service Menu or Settings > Chat Bot.
When amoCRM connection is enabled, all new chats are assigned to administrator (if auto-assignment of chats is disabled).
Messages in WhatsApp groups are not supported in amoCRM.

Chat2Desk and amoCRM integration

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