How to chat with clients from amoCRM?

To initiate a dialog with a client from amoCRM:

Important! This option is only available for WhatsApp and Viber number messengers and is chargeable. To connect the Write First option, contact Chat2Desk technical support via chat2desk.com.

• Click Start dialog in widget section.

• Select the messenger and click Start dialog. 
• After creating a dialog, select Chat instead of Note in the lower right corner and specify the desired sender.

In order to continue existing correspondence with the client: 

• Go to the corresponding transaction.
• Click the Chat2Desk button and select Write.

• Enter your message in the input box, and click Send.