What mass operations are allowed? How can I do it?

Available mass operations on chats:

  • Assign or delete client tags;
  • Mark the chats as "read";
  • Transfer chats to a specified operator or group of operators;
  • Close chats.

The selected mass operations on chats will be performed simultaneously with the mailing. If you want to perform the operation without mailing, click on the link in the corresponding section of the mass operation, for example, mark it as "read" without mailing. To view and download previous mailing lists and mass operations use section Log.

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