How to connect VKontakte?

1.  Create a public page at https://vk.com/groups?w=groups_create. Possible options:  

• business;

• thematic community;

• brand or organization;

• public page.

If the page already exists, make sure you have administrator rights. 

2. Enable the ability to send messages to a group in Manage > Messages. Save the settings.

3. Enable bot features in Manage > Messages > Bot settings. Save the settings.

4. Create a key to work with the page by API in the Manage > Settings >  API usage.

When creating a key, all items Allow… must be ticked. If necessary, confirm the action by SMS or via the device.

5. Send to tech support via widget on the website:

• a link to a public page

• group_id;

• page title;

• the access key copied from the Manage > Settings > API usage > Access tokens.
   

  

  

6. Notify the operator that the instructions have been followed and wait for connection. 

Once connected, you can enable comments.

1. In group management open Callback API > Event types and check all events related to Wall comments
   
2. In Chat2Desk go to Settings > Accounts and enable comments in the connection settings