Create a group. To do this, go to the Groups tab and click Create Group or Event. Any type of group is suitable for working with Chat2Desk.
- Fill in the required fields and click Create.
- Go to the Settings.
- Open the Messages section and allow communication with the group.
- In the Work with API section, click Generate access key.
- An access token generation window will open. Click Obtain new access key.
7. Click Save.
- Contact technical support via widget to send the access token and group identifier. The identifier can be found in the address bar of the group.