How to connect Instagram API?

1. Before start you should:

• register at Chat2Desk;
• have a Facebook account;
• change type of your Instagram account to Professional.

In order to change the type of Instagram account, open Instagram app, go to Settings > Account > Switch to Professional Account.

2. Choose “Business” and connect it to your Facebook public page/group. If you don’t have any, create one.

3. Allow access to messages at Settings > Confidentiality > Messages section. 
   

4. Login to Chat2Desk as Administrator.

5. Follow this link. Sign in and choose Instagram account you want to connect.

   

    

   
6. Facebook will send a request for group and public page management rights. Select the checkboxes of the desired pages and click Next.
   
7. Set necessary permissions/rights and click Done.
   
8. A consent window will open to allow access to the selected pages. Select a page from the drop-down list and press Submit.
   
9. The connection confirmation window will be displayed. To finish connection contact our tech support via the widget and provide the following information:

• Instagram Business ID;
• Instagram Business Name;
• Access token.