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Common questions

Do you keep passwords?

We do not have access to your passwords. Passwords are stored in an encrypted form.

How does data transfer work?

Through the HTTPS protocol.

Do you guarantee that our numbers will not be blocked?

Alas, there is no 100% guarantee that the number will not be blocked: the probability of blocking is affected by many factors, many of which are unpredictable. If you work mainly with incoming traffic, there should be no reason to worry. If you often write to customers first, the risk increases.

How to turn off my Chat2Desk account?

Contact tech support via widget in the corner of the website. If you decide not to use Chat2Desk anymore, we will appreciate your feedback: it will help us to get better.




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