Operator configuration
- Knowledge base
- Operator configuration
Operator configuration
- How many operators can I have in the system?
- How to add, delete or edit an operator?
- How to create operator group and set priorities?
- Forcible chat assignment
- What is operator status? How to change or check it?
- How to restrict switching to offline mode when chats are open?
- Operator evaluation
- How to add an independent expert as an operator?
- Updating email for system access
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