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The open API (Application Programming Interface) allows you to use Chat2Desk functions with external systems and configure integration with almost any third-party service.

In the section API and scripts — API you can find necessary information to configure the API:

  •  your API-token;
  •  number of API calls available and actually made in the current month.

Detailed API description can be found in Info section.

The function of generating a new authorization token is available to improve the security of working with the API (for example, when an employee who knows the current token is fired). You can generate a new token in the Settings > API section.


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