What types of notifications can be set up?
- Knowledge base
- Working with chats
- Common questions
- What types of notifications can be set up?
- An audible signal informing about a new client, a new message and the transfer of the chat to you.
- Blinking favicon in the header of the browser tab.
- Notification on your desktop (to receive these notifications, you must give permissions in response to a browser request). Such notifications can be closed automatically or manually.
In the section Account, enable notifications about new messages and a new client.
To test the notifications, press Play.
Related articles
Common questions
- What is a request in chat?
- How to get a chat to work?
- Shortcuts
- How to finish the chat?
- How to continue my chat with a client?
- How to upload correspondence to my computer?
- How to find the right message in a chat?
- How to understand that the client waits too long for an answer?
- Is it possible to send messages to a closed chat?
- How to know the client’s number in Telegram and Facebook* Messenger?
- How to leave a message for other operators in a chat room?
- How to make a chat unread?
- How to transfer a chat to another operator?
- How to set notifications in OS?
Ask a question