Why do you need integration with Bitrix24?

  • Keep in touch with a client from Bitrix24 using Open Channels. All messengers in one window. Open Channels collects messages to Bitrix24 from different channels and messengers connected to Chat2Desk.com, distributes them by queue rules among employees and stores them in the CRM system.
  • Initiate a dialog with the client in WhatsApp and Viber from the entity card to Bitrix24.
  • Automate the sending of messages and tag the client through Business Processes.
  • Maintain correspondence in Chat2Desk and save history of correspondence in Bitrix24.

 

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