How to work with Business Processes in Bitrix24?

Automatic sending of messages is performed in the Business Processes module.

To set up, you should go to the page CRM > Settings > Business processes (choose the entity, by which the automatic sending of messages will be set up) and go to the Business processes designer.

For action on sending messages, refer to Application actions > [Integration with Chat2Desk] Write a message to a number.

For the tag action, refer to Application Actions > [Chat2Desk Messengers] Set the tag for the contact in Chat2Desk.

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