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User Manuals

User manuals: chat bot configuration
Dilara Mamedova on 19.06.2019

Learn how to configure a chat bot for any messenger.

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What are macros and how to configure them
Dilara Mamedova on 29.05.2019

Macros are commands that automate actions in chats and save operators time. Learn how to configure them and ease your workflow.

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How to configure a self-service menu
Dilara Mamedova on 25.05.2019

Self-service menu is the equivalent of Interactive Voice Response, designed to effectively work with messengers. It allows clients to get immediate automated replies to frequently asked questions, and less operators are needed to process the same amount of requests.

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