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Automation

How to Optimize eCommerce Sales on Instagram*
How to Optimize eCommerce Sales on Instagram*
Processing business inquiries on Instagram* using your smartphone is ancient history. It is time to leave the stone age behind and create a chat center where comments and Direct messages are processed in a single window.
Published:24.10.2019
Reading time: 5 minutes
Why a chat widget is a must-have for your website
Why a chat widget is a must-have for your website
"Leave a phone number and we'll call you back," we see this phrase on every other site. But here is a problem: clients don't call anymore, they text. It's time to follow them and install a chat widget.
Published:01.10.2019
Reading time: 5 minutes
Chat bots: three automation levels at Chat2Desk
Chat bots: three automation levels at Chat2Desk
Programs can consult clients and sell goods not worse than real people. Optimize your workflow and process more request with less employees. Chat2Desk reveals 3 ways to automate client communication.
Published:12.06.2019
Reading time: 4 minutes
Automated chat center in banking
Automated chat center in banking
Having an account blocked by a bank while being on vacation is hardly anybody’s dream holiday. So in case it happens it’s nice to be able to solve the problem remotely.
Published:27.05.2019
Reading time: 6 minutes
5 reasons to integrate AI to messengers
5 reasons to integrate AI to messengers
A perfect help desk officer works round-the-clock, learns from his experience and can do without a paycheck. Chat2Desk found a fitting hard worker and is ready to implement it to your business. Get artificial intelligence to process the requests your clients send you.
Published:27.05.2019
Reading time: 5 minutes
Why instant messaging is essential for your contact center
Why instant messaging is essential for your contact center
According to Forbes, only 50% of small businesses overcome a five-years milestone. The rest inevitably fails. Entrepreneurs must adjust to what client needs if they want to succeed.
Published:08.04.2019
Reading time: 4 minutes