API integrations of Chat2Desk with other cloud services
Примеры использования
Answer bot
Answer bot operates with common requests and provides your operators with extra time for greater tasks.
«A new system of text messages processing reduced the burden of call-center voice channels. Clients started using multimedia channels more often»
Ekaterina Pavlova, Head of the Service Department at Trikolor TV
Send media files
Exchange media files with your clients. Send them photos, videos and voice messages.
«Chat2Desk features helped to reduce manual work and transfer 50% of traffic from phone calls to chats. Because of the chat center we can analyse user experience and improve our work»
Andrey Rychkov, CEO of ckassa
Templates for quick answers
Set up quick answers to speed up the operators replies.
«We increased the speed of clients’ messages processing because of the self-service menu and templates for operators of the chat center»
Dilmurat Zakirov, Head of IT Department at CJSC «Demir Kyrgyz International Bank»
Widget for a website
Collect requests on your website, make connection with clients easier and raise your CTR
«The omnichannel approach helped to determine the most popular channels among our clients. The clients base faced 6 time growth within a year»
Artur Ponomarenko, the Head of Department of electronic communication at Grow Food
In this case study, we will describe how Klinika Fomina has managed to automate appointment confirmation and cancellation using WhatsApp and chatbots and to increase conversion.
Your password is expired. Please change the password. After you change the password you will log in into the system.
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Our manager will contact you soon.
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Error!
Try again or contact us via messengers.
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Error!
Oops! The server is overloaded. Try again a bit later.
OK
We have sent you an email with instructions on how to reset your password. If you haven't received it, please check your spam folder.
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Chat2Desk is a desktop-service. Open https://chat2desk.com/en/ on your computer to start a Demo chat. If you'd like to keep using mobile device, watch this video.
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Demo mode
Now you will switch to the demo mode, so you can test the service:
– Send a message to a shared demo account via WhatsApp, Telegram, or VK.
– Show your message in the interface.
– Assign a chat to yourself to respond as the operator.
If you want to test the service using your accounts, sign up and get 7-days free trial period access.
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